Do you love electronics? Are you always convincing your family and friends of the benefits of buying one product over another? If so, this position with our client-s Online Store is for you! Join the KellyConnect team and provide best-in-class support for our customers. This is a work from home position and we can consider candidates from hundreds of cities across the US - you do not have to live in the city where this is posted to apply. Benefits of joining our team: This position has comprehensive wage and benefits programs, employee discounts at many major retailers, paid time off, referral bonuses, annual bonuses of 1%-2 % of your gross earnings, rapid room for advancement and contests and giveaways of gift cards, customer swag, and electronics. What your Online Store Representative duties will include: Advising customers on product features and availability Upselling various products and product accessories Outbound sales calls to potential customers who have expressed interest in our client-s products Placing and modifying customers' orders Answering questions about shipping, tracking, and delivery Resolving order concerns or inaccuracies Assisting with payment inquiries Consistent enthusiasm and willingness to engage with your customer and resolve their issue in the first call
A quiet workspace free from background noise and interruptions. Outstanding customer service and problem solving skills Ability to persuade customers in order to close the sale Excellent communication skills, both written and verbal Proficiency in computer operating systems and computer technology. Ability to multitask in a high-volume call center environment. High school diploma or equivalent. Candidates will be required to pass a pre-employment screening and criminal background check.