Job Details

Job Title: Quality EngineerLocation: Onsite – West Point, GAPay: $44.00 – $51.84/hourType: W2 Contract (Ongoing)Position OverviewWe are seeking a Quality Engineer to serve as the critical link between the customer plant and the manufacturing facility. This role focuses on ensuring product quality, managing non-conformance issues, and maintaining strong communication across internal teams and external customers.The ideal candidate is detail-oriented, technically capable, and comfortable working in a fast-paced manufacturing environment with both internal stakeholders and customers.Key ResponsibilitiesAct as the primary liaison between the customer plant and Delphi/manufacturing teamsPerform first-level analysis of non-conforming materials and support issue resolutionVerify suspect products and ensure proper use and maintenance of testing equipmentCoordinate and manage 24-hour containment activities and additional containment actions as neededExpedite return of non-conforming materials back to the plant on the same dayEnter and maintain quality data in the Incident Reporting System (IRS)Track and support customer return metrics (PPM rates) and quality performanceProvide technical support and system/process guidanceDevelop and maintain strong customer relationships within the plantPrepare and deliver weekly status/trip reportsSupport special events, inspections, and quality-related initiativesRequired QualificationsBachelor's degree in Engineering or related field6–10+ years of relevant quality/manufacturing experienceExperience in automotive or manufacturing environments preferredStrong understanding of quality processes and non-conformance managementProficiency in Microsoft Excel, Word, and EmailStrong organizational skills and attention to detailExcellent communication skills and ability to interface with customersPreferred SkillsExperience working with incident reporting systems (IRS) or similar toolsKnowledge of quality metrics (PPM, defect tracking, containment processes)Familiarity with vendor/customer interface roles or resident engineer positionsWhat Makes This Role a Good FitHigh-visibility role interacting directly with customer plant operationsOpportunity to impact product quality, customer satisfaction, and business retentionHands-on involvement in quality analysis, containment, and continuous improvement#J-18808-Ljbffr