Job Details

* Must be able to convey information and ideas clearly* Must be able to evaluate and select among alternative courses of action quickly and accurately* Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results.* Must maintain composure and objectivity under pressure* Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.* Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.* Must be able to work with and understand financial information and data, and basic arithmetic function.