Job Details

Security Operations Specialist

Provides support for the administration and maintenance of a security-related operations for a specific area of responsibility. Must be able to weigh business needs against security concerns and articulate issues to management. Provides support for an operational area in IS. Assists in the development, implementation and enforcement of corporate-wide IS standards, policies and procedures. Helps implement new versions of software for existing technologies and architectures. Also works with various internal and external clients to establish communication, cooperation and compliance related to IS standards. Job may require 24x7 support. Supports operations of a security subcomponent. Day to day execution of operational components, completion of projects to improve operations, client satisfaction with operational support and enforcement of appropriate standards and procedures for assigned operational area.

Job Duties and Responsibilities

• Assists in the implementation of policies and procedures to adequately address and control the risk management of the company's assets; maintain the Information Security Manual.
• Reviews and analyzes existing information security measures; recommends changes and assist in ensuring such measures are appropriately implemented, administered, monitored and updated in response to business conditions.
• Investigates and report all information security violations. Monitors and communicates threat alerts to appropriate persons.
• Prepares status reports on security matters to develop security risk analysis scenario's and response procedures.
• Administers and executes work for a major security component such as identity and access management, vulnerability testing, security operations monitoring. Communicates incident response and technical vulnerability events.
• Monitors threat monitoring, virus management, vulnerability monitoring, vulnerability assessment, account management, and resource management processes.
• Administers user access authority and controls on various IT systems.
• Helps to build and maintain a security sensitive mindset within the company culture.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education:

• Associates or Bachelor's Degree in Business Administration, Information Technology, or related field or an equivalent combination of education and experience.

Minimum Experience:

• 2 years of IT work experience with exposure to systems analysis, application development, database design and administration.

Required Knowledge, Skills, & Abilities:

• General knowledge of networking, databases, systems and/or web operations.
• General knowledge of security issues, techniques and implications across all existing computer platforms.
• Analytical skills and the ability to assist with root cause analysis.
• Interpersonal skills and the ability to communicate effectively with persons of all levels and personality types.
• Good communication skills and the ability to effectively communicate verbally and in writing.
• Ability to relate complex material and information in a user-friendly manner.